As pedestrians leisurely stroll along the bustling road, they pass the official Tesla Motors dealership in Hong Kong, a prominent hub for electric vehicles, on July 13, 2022. This location is not just a store; it represents the future of automotive innovation and sustainable energy solutions that Tesla is championing worldwide.
Budrul Chukrut | SOPA Photos | Lightrocket | Getty Photos
Tesla is proactively recalling 40,168 units of its 2017-2021 Model S and Model X vehicles due to a potential issue that can lead to a loss of power steering assistance, as disclosed in a filing with the National Highway Traffic Safety Administration (NHTSA) on November 1. This recall reflects Tesla’s commitment to customer safety and its readiness to address any technical challenges that arise.
The recall requires a simple software update that can be transmitted wirelessly to the vehicles through over-the-air (OTA) technology, underscoring Tesla’s innovative approach to vehicle maintenance and management.
An October firmware update inadvertently caused some vehicles to experience a loss of power steering support when navigating bumpy roads and potholes, affecting a small fraction, approximately 1%, of the recalled vehicles, as specified in the official notice.
The NHTSA noted that while reduced or lost power steering assistance does not impair steering control, it may necessitate increased effort from the driver, particularly at lower speeds, which could affect overall driving comfort and safety.
As of November 1, Tesla reported that an impressive 97% of the affected vehicles have successfully installed the necessary update to rectify this issue, and no further action is required from those vehicle owners, highlighting the efficiency and effectiveness of Tesla’s remote software management.
Initially, Tesla had identified 314 vehicles exhibiting the problem as of the beginning of the month, but reassuringly, the company has indicated that it is unaware of any accidents or fatalities related to this defect, emphasizing their ongoing commitment to safety and transparency.
Despite these developments, Tesla’s stock saw a decline of over 4% early Tuesday, illustrating the market’s sensitivity to news regarding vehicle recalls and automaker performance in the ever-competitive electric vehicle landscape.