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Nearly 40% of workers think generative AI can help with workplace communication


Malte Mueller/Getty Images

You would possibly assume that workers would oppose the implementation of generative AI for concern of dropping their jobs. Instead, a brand new survey reveals that workers need it to automate so much of their duties, and AI implementation would truly help them keep of their jobs longer. 

Humanwork’s Human Workplace Index surveyed 1,000 US full-time workers concerning their ideas on generative AI within the workplace. Over half of the respondents (58.4%) mentioned they didn’t really feel like generative AI put their jobs in danger. 

Also: AI’s multi-view wave is coming, and it will likely be highly effective 

Moreover, the survey discovered that the workers consider AI will help improve and increase human communication within the workplace, with 38.5% of workers stating that they’re assured that AI will make digital communications simpler.

Examples of digital communications within the workplace embody Slack messages, emails, different on a regular basis staff communication strategies, and even efficiency opinions or suggestions supply, which might simply get replaced by AI-generated textual content. 

In the survey, solely half of the workers might distinguish between AI-generated and human messages, exhibiting the potential of AI-automated messages within the workplace. Furthermore, out of the 432 managers surveyed, 40% reported they might use generative AI of their efficiency opinions. 

Also: 40% of workers should reskill within the subsequent three years attributable to AI, says IBM research

The workers additionally appear assured within the expertise’s skill to make their work expertise higher, with 19% of workers saying that AI implementation would make them extra more likely to keep at their jobs and 32.2% saying that they think it can make their jobs simpler, not substitute them. 

Specifically, some duties the workers want to see automated embody time administration and scheduling (36.4%), drafting/sending emails (33.5%), fast communications (29.7%), accounting (22.7%, transport/logistics (22.3%), administrative work (21.1%), suggestions and efficiency opinions (19.2%), inventive work (19%), hiring and recruiting (17.6%) and guide labor (14.4%). 

Also: 4 issues Claude AI can do this ChatGPT can’t

The duties on the high of the record are primarily ones which are time-consuming, can be simply automated, and contain interpersonal staff communication and collaboration. A workplace the place these duties are AI-automated is nearer than you could think. 

Already, many productiveness platforms akin to Slack, Otter.AI, Gmail, and Grammarly are incorporating AI into their platform to offer workers with the capabilities to generate emails and messages, schedule and summarize conferences, and extra. 



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